Terms & Conditions
Effective Date: January 8, 2026
Legal Entity: Sculpted Light Studio, LLC (a Colorado company) (“Sculpted Light Studio,” “we,” “us,” or “our”)
IMPORTANT—ARBITRATION NOTICE: These Terms contain a binding arbitration provision and class-action waiver in Section 22. You can opt out within 30 days of your first use or purchase.
1) Overview & Acceptance
These Terms & Conditions (“Terms”) govern your access to and use of our website, online store, and related services (collectively, the “Service”). By visiting the site, creating an account, submitting a request or file, or purchasing from us, you agree to be bound by these Terms and all policies incorporated by reference (including our Privacy Policy and Shipping & Returns Policy).
We may update these Terms at any time by posting a revised version on this page. Your continued use after changes are posted constitutes acceptance.
Platform notice. Our store is provided through one or more third-party e-commerce platforms and service providers (currently Wix Studio / Wix Stores App and/or successor providers). Those providers are third parties, and additional terms may apply to features they power.
2) Eligibility & Use
You represent that you are at least the age of majority where you live and have legal capacity to enter contracts, or that you are the parent/guardian of a minor using the Service with your permission. You will comply with all applicable laws, rules, and regulations.
3) Account, Security & Electronic Communications
You are responsible for all activity under your account and for keeping your credentials secure. By using the Service, you consent to receive electronic communications from us (e.g., order confirmations, shipping notices, policy updates). You agree that such communications satisfy any legal requirements for “written” notices.
4) Information Accuracy; Availability
We try to be accurate, but errors may occur (e.g., in descriptions, pricing, availability, lead times, shipping charges, promotions, or digital previews). We may correct any errors and update or cancel orders affected by them. Information on the site may be historical or not current; we have no obligation to update it unless required by law.
5) Orders & Acceptance
Your order is an offer to buy. We may accept, reject, cancel, or place quantity limits on orders at our sole discretion (including orders using the same account, payment method, billing or shipping address). An order is accepted only when we send a shipping confirmation or deliver the goods. If we cancel after charging you, we’ll promptly issue a refund of the amount charged for the canceled items.
We may contact you to verify identity, payment details, shipping information, customization details, or authorization to submit content or items, and may cancel if verification fails.
6) Pricing, Taxes & Fees
Prices are shown in U.S. dollars and may change without notice. You agree to pay applicable sales, use, excise, and similar taxes and fees, as well as shipping and handling.
Colorado deliveries. Where applicable, a Colorado Retail Delivery Fee may be assessed on taxable deliveries to Colorado addresses.
Tax-exempt purchases. For tax-exempt purchases (if offered), you must provide a valid exemption certificate prior to purchase and/or as otherwise instructed.
Discounts, coupons, and promotions are subject to terms stated at issuance and may not be combined unless expressly permitted.
7) Payment Processing
We accept the payment methods shown at checkout and may use third-party processors. By submitting a payment method, you represent you’re authorized to use it and authorize us (and our processor) to charge the full order amount, including taxes, shipping, and any additional amounts disclosed at checkout. We may pre-authorize or place a temporary hold. If payment fails, we may cancel your order.
8) Shipping, Delivery, Risk of Loss
We ship to U.S. addresses (and any additional locations noted at checkout). Shipping options, carrier(s), costs, and estimated delivery windows are displayed during checkout. Estimates are not guarantees.
Risk of loss. Title and risk of loss pass to you when we deliver the goods to the carrier (to the extent permitted by law). If an order arrives damaged or is lost in transit, contact us promptly and keep packaging for carrier claims. Signature requirements may apply for higher-value shipments.
9) Made-to-Order, Customized & Engraved Items
Many products are produced on demand and/or customized (including engraving and user-provided designs). Please double-check spelling, dates, layouts, quantities, and approvals before ordering.
Except for defects, damage in transit, or incorrect items caused by us, customized and made-to-order items are final sale and not eligible for return, refund, or exchange where permitted by law. Minor variations within normal production tolerances are not defects.
You represent that you have all necessary rights to any content you supply for customization and that such content does not infringe third-party rights, is lawful, and complies with Section 16 (Prohibited Uses). We may refuse or cancel any order containing prohibited or infringing content.
10) Color, Materials, Digital Previews (Including AI Images) & Tolerances
We make reasonable efforts to display colors and images accurately; however, actual colors/materials may vary due to monitor settings, lighting, material lots, and manufacturing tolerances. Dimensions and specifications are approximate unless expressly stated as exact.
Digital previews and AI-generated images. Some images displayed on the Service, including product mockups, staged lifestyle images, previews generated by a product personalizer/customizer, and other visual renderings, may be digitally created, simulated, or AI-generated. These images are provided for illustrative purposes only. Final products may differ slightly from online renderings due to material characteristics and production tolerances, including variations in wood grain, staining, pigmentation, surface texture, engraving contrast/depth, measurements, and design placement. Such differences are expected and are not considered defects.
11) Returns, Refunds & Exchanges
Our Shipping & Returns Policy (incorporated by reference) describes eligibility, timelines, and procedures. Where a return is permitted, items must be unused, in original condition/packaging, and returned as instructed. Shipping fees are generally non-refundable unless the return is due to our error. We may charge a reasonable restocking fee where permitted.
This section does not limit any non-waivable rights you may have under applicable law.
12) Promotions, Gift Cards & Store Credit
Promotions are time-limited and subject to stated terms. Gift cards/store credits (if offered) are not reloadable, redeemable for cash, or replaceable if lost or stolen except as required by law, and may be subject to expiration or dormancy fees only where permitted.
13) Optional Tools & Third-Party Links
We may provide access to third-party tools or link to third-party sites. Those are provided “as is” and “as available,” without warranties or control by us. Your use of third-party tools/sites is at your own risk and may be governed by separate terms.
14) Intellectual Property; License to Reviews & Submissions
All content on the Service, including designs, templates, product configurations, images (including AI-generated or digitally rendered images), graphics, logos, trade dress, color scheme, layout, text, compilations, software integrations, and the slogan “Stop Giving Stuff. Start Giving Meaning.” is owned by or licensed to Sculpted Light Studio and protected by U.S. and international laws. Except as expressly allowed, you may not copy, modify, distribute, create derivative works from, scrape, or exploit the content.
If you submit reviews, photos, designs, files, messages, or other materials (collectively, “Submissions”), you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify (for formatting and display), publish, translate, distribute, and display your Submissions in any media for marketing, operations, and product fulfillment. You represent you have all rights necessary to grant this license and that your Submissions comply with these Terms.
15) DMCA / Copyright Policy
If you believe content on the Service infringes your copyright, you may file a notice under the DMCA. Send a written notice that includes (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement of good-faith belief that use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and you are the copyright owner or authorized agent.
DMCA Agent: laserworks@sculptedlightstudio.com (or the contact email in Section 28). We may remove or disable access to allegedly infringing material and may terminate repeat infringers.
16) Prohibited Uses
You will not use the Service: (a) unlawfully; (b) to infringe IP or privacy/publicity rights; (c) to submit false, misleading, defamatory, obscene, or hateful content; (d) to upload viruses/malware or interfere with security or integrity; (e) to scrape or harvest data without permission; (f) to circumvent technological measures; (g) to violate export/sanctions laws; (h) to submit illegal or infringing materials for customization; or (i) in any way that could harm the Service or other users.
17) Privacy
Your submission of personal information is governed by our Privacy Policy, which explains what we collect, how we use it, and your choices. By using the Service, you consent to our data practices.
18) Warranties & Disclaimers
EXCEPT AS REQUIRED BY LAW OR EXPRESSLY STATED IN WRITING, THE SERVICE AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME DISCLAIMERS MAY NOT APPLY TO YOU.
19) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCULPTED LIGHT STUDIO AND OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS/REVENUE, DATA LOSS, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY. TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS; YOU MAY HAVE ADDITIONAL RIGHTS.
20) Indemnification
You agree to defend, indemnify, and hold harmless Sculpted Light Studio and our affiliates, officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your: (a) use of the Service or products; (b) Submissions or customization content; (c) breach of these Terms; or (d) violation of law or third-party rights.
21) Force Majeure
We are not responsible for any delay or failure to perform due to events beyond our reasonable control, including acts of God, labor disputes, shortages, epidemics, war, terrorism, cyber incidents, carrier or supplier failures, governmental actions, or utility outages.
22) Dispute Resolution; Arbitration; Class-Action Waiver
Please read carefully. To the fullest extent permitted by law, you and Sculpted Light Studio agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or our products (collectively, “Disputes”) through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court. Jury trial and class/representative action waivers apply.
Scope. This section is intended to be broadly interpreted. Small-claims court remains available if your claim qualifies.
Class Waiver. Arbitrations and court actions must be conducted only on an individual basis. No class, collective, or representative actions are permitted. The arbitrator may award relief only in favor of the individual party seeking relief.
Venue & Governing Law. The Federal Arbitration Act (FAA) governs interpretation and enforcement of this section. Unless you and we agree otherwise, the arbitration will occur by video/telephone or in Denver County, Colorado.
Fees. AAA rules govern fees; for non-frivolous claims, we will pay filing/administrative fees to the extent required by the AAA Consumer Rules.
30-Day Opt-Out. You may opt out of arbitration/class waiver by sending an email to laserworks@sculptedlightstudio.com with subject “Arbitration Opt-Out,” including your full name, billing address, and the email used on your account or order number, within 30 days of your first purchase or first use of the Service (whichever occurs first).
Severability. If the class-action waiver is found unenforceable, this entire Section 22 is void as to that claim, and the claim must proceed in court.
23) Governing Law; Venue
Except as otherwise provided in Section 22, these Terms and any Disputes are governed by the laws of the State of Colorado, without regard to conflicts of laws rules, and, subject to arbitration, the exclusive venue is the state or federal courts in Denver County, Colorado. You consent to personal jurisdiction there.
24) Export & Sanctions Compliance
You may not use, export, or re-export any products or content in violation of U.S. export and sanctions laws. You represent you are not located in, under control of, or a national/resident of any country or on any list subject to U.S. trade sanctions.
25) California Notices
Pursuant to Cal. Civ. Code §1789.3, you may contact us at the email in Section 28 to resolve a complaint or receive further information. You may also contact the Consumer Information Center, California Department of Consumer Affairs, 1625 North Market Blvd., Suite N-112, Sacramento, CA 95834; (800) 952-5210; dca.ca.gov.
Proposition 65. If certain products contain materials known to California to cause cancer or reproductive harm, we will include a Proposition 65 warning on the product page or packaging, as applicable.
26) Severability; No Waiver; Assignment
If any provision is unlawful or unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, sale, or corporate transaction.
27) Entire Agreement; Headings; Survival
These Terms, together with policies referenced herein (including the Privacy Policy and Shipping & Returns Policy), are the entire agreement between you and us regarding the Service. Headings are for convenience only. Sections that by their nature should survive (including payment obligations, IP, disclaimers, limitations, indemnities, governing law, and arbitration) will survive termination.
28) Contact
Questions about these Terms or legal notices may be sent to:
Sculpted Light Studio LLC
1500 N. Grant Street, Suite 4753
Denver, CO 80203
Email: laserworks@sculptedlightstudio.com
(If you prefer mail, please include your full legal name, mailing address, and order number, if applicable.)